privacy policy

  1. General Notes

    • The protection of your personal data is of particular importance to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, BDSG). In this privacy policy, we inform you about the most important aspects of data processing in connection with our website and services.

  2. Data Controller

    • Nexora GmbH

    • Klosterwall 4, 20095 Hamburg

    • E-Mail: info@nexora-employment.com

    • As our company has fewer than 20 employees involved in processing personal data, no data protection officer has been appointed.

  3. Collection and Storage of Personal Data
    We collect and process personal data when you visit our website or use our services. Processing is based on the GDPR and includes:

    • Contact data (e.g., name, e-mail address, telephone number)

    • Contract data (e.g., booked services, payment information)

    • Communication data (e.g., inquiries via email or contact form)

    • Usage data (e.g., cookies, IP address, website analytics)

  4. Purpose of Data Processing
    Personal data are processed for the following purposes:

    1. Provision of our assistance services

    2. Handling of inquiries

    3. Execution of contractual relationships

    4. Improvement of our web offering and analysis of user behavior

    5. Fulfillment of legal obligations

  5. Legal Bases for Processing
    We process your data in accordance with Art. 6 GDPR:

    • Art. 6 (1) a (Consent): for contact inquiries or cookies

    • Art. 6 (1) b (Contract Performance): for our services

    • Art. 6 (1) c (Legal Obligation): for retention of invoicing data

    • Art. 6 (1) f (Legitimate Interest): for marketing and analysis purposes

  6. Disclosure of Data
    Your data will only be disclosed to third parties if:

    • It is necessary for contract performance (e.g., payment service providers)

    • A legal obligation exists

    • You have given your explicit consent

  7. Storage and Deletion of Data
    Your personal data will be stored only as long as necessary for the respective purposes:

    • Contract and billing data: 10 years (tax law requirements)

    • Inquiries and emails: 1 year

    • Usage data (cookies & tracking): max. 2 years

  8. Cookies and Tracking Technologies
    Our website uses cookies to analyze and improve our offering. You can disable the use of cookies in your browser settings.

  9. Data Subject Rights
    You have the following rights under the GDPR:

    1. Right of access to your stored data (Art. 15 GDPR)

    2. Right to rectification of inaccurate data (Art. 16 GDPR)

    3. Right to erasure of your data (Art. 17 GDPR)

    4. Right to restriction of processing (Art. 18 GDPR)

    5. Right to object to processing (Art. 21 GDPR)

    6. Right to data portability (Art. 20 GDPR)

    Please direct inquiries regarding your rights to: info@nexora-employment.com

  10. Right to Lodge a Complaint
    If you believe that the processing of your data violates the GDPR, you have the right to lodge a complaint with a supervisory authority. The competent authority for our company is:

    • Hamburg Commissioner for Data Protection and Freedom of Information

    • Ludwig-Erhard-Straße 22, 7th floor, 20459 Hamburg

    • E-Mail: mailbox@datenschutz.hamburg.de

  11. Changes to the Privacy Policy
    We reserve the right to update this privacy policy. The current version is available on our website.

    • Last update: April 1, 2025